Terms and Conditions
Responsibility of our company
The whole evidence presented here are correct and it will implement with the company contract unless, changes will issue in various incidence the company need to inform to his client in ahead. Changes may occur beyond control of the company. Odowa tour and travel is a company, which will act on behalf of their client first in command and will not accept liability for any result of the failure of such principals to fulfil to client obligations, whether in relation to travel arrangements, accommodation, service that is under the agreement and contact of both sides.
Odowa Tour and travel will accept all responsibility during the trip in related to service delivery and all accommodation, which had, took an agreement with the client. However, the organization will not responsible for all natural incidence of danger and insurance of the client, we are not responsible for any delays, costs incurred due to delays caused by airline rescheduling and related subject and event that will happen out of the company control. The company has the right to change the accommodation and the itinerary based on some reasonable situation but the accommodation and the tour service will be similar with the first one. However, the tour destination and accommodation will be the same with the first one. Our company will provide a guiding service with different language like English, French, Arabic, Somali and other languages, and we will deliver car rent service as well as consultancy in the business area like import and export service for various business area. Coffee export service is our special interest area and we can do recommend provide advice for foreign direct investment business development.
Insurance & Documents
All clients are responsible to bring all necessary travel documents before departure to the country, like travel insurance and passport with legalized visas health and other certificates before arrival to the country, any one failure for this kind of document and certification Odowa tour and travel company will not take the responsibility. Unless necessary assistance and support and facilitation if needed for the client. The company will assist his client facilitating necessary document process in the country.